Terms and conditions - Lou Noire

Terms and conditions

Shopping with Lou Noire

The terms and conditions for shopping with Lou Noire are clarified here. Should you have any additional questions, please contact Lou Noire through the Contact Form or by fun@lounoire.com

Last updated on May 3rd, 2021

Digital downloads

All products sold by Lou Noire are digital PDF files. You will NOT receive any hard copy by standard mail to your home address. So check your email inbox, not your mailbox.

How to order

Your files will be available to download once payment is confirmed. Here’s how:

  • Please make sure, that you give the correct email in the order form, since you will receive your order at the email provided by you
  • You can pay only by PayPal. If you don’t have or don’t want to have a PayPal account, you can pay by credit card with PayPal. Read more about PayPal here: PayPal Help Center
  • If your order doesn’t turn up in your email inbox, here is what you can do:
    • First check your spam folder or junk email folder (How do I do that?)
    • If you have entered a wrong email, please contact Lou Noire through the Contact Form. Your order will then be forwarded to the correct email address

Payment options

You are able to complete your order through PayPal. If you don’t have a PayPal Account, you can pay by credit card. Read more about PayPal here: PayPal Help Center

Returns & exchanges

As this is a digital download product, refunds are not accepted.

Lou Noire doesn’t accept returns, exchanges, or cancellations. But please contact Lou Noire if you have any problems with your order.


The products made by Lou Noire and sold through www.lounoire.com are for personal use only and may only be used by the purchaser. The purchaser is not allowed to share, lend, copy, publish, sell or resell the product to others or use the product in any other way that may violate the copyright of Lou Noire.