Terms and conditions - Lou Noire

Terms and conditions

Shopping with Lou Noire

The terms and conditions for shopping with Lou Noire are clarified here. Should you have any additional questions, please contact Lou Noire through the Contact Form or by fun@lounoire.com

Last updated on June 5, 2023

Digital downloads

All products sold by Lou Noire are digital PDF files. You will NOT receive any hard copy by standard mail to your home address. So check your email inbox, not your mailbox.

How to order

Your files will be available to download once payment is confirmed. Here’s how:

  • Please make sure, that you give the correct email in the order form, since you will receive your order at the email provided by you
  • You can pay only by PayPal. If you don’t have or don’t want to have a PayPal account, you can pay by credit card with PayPal. Read more about PayPal here: PayPal Help Center
  • If your order doesn’t turn up in your email inbox, here is what you can do:
    • First check your spam folder or junk email folder (How do I do that?)
    • If you have entered a wrong email, please contact Lou Noire through the Contact Form. Your order will then be forwarded to the correct email address

Noneditable files

The PDF file you receive is noneditable.

How to print

All products from Lou Noire are delivered in a PDF file. Lou Noire recommends the program Adobe Acrobat Reader to open the files with, and you can download it for free here at Adobe.

Add toner to the printer and fill it with standard letter / A4 paper (80g). If you want the print in a better quality, buy some heavier paper. Please note that the colors shown on the products may vary depending on the computer/device and the printer you are printing on.

You will get the best printout result if you save the PDF file on your computer. If you choose to print the file directly from the screen, the design may shift. Remember to choose the printout in color.

Please note! Lou Noire does not provide additional support in connection with printing products.

Payment options

You are able to complete your order through PayPal. If you don’t have a PayPal Account, you can pay by credit card. Read more about PayPal here: PayPal Help Center

Returns & exchanges

As this is a digital download product, refunds are not accepted.

Lou Noire doesn’t accept returns, exchanges, or cancellations. But please contact Lou Noire if you have any problems with your order.

Copyright

The products made by Lou Noire and sold through www.lounoire.com are for personal use only and may only be used by the purchaser. The purchaser is not allowed to share, lend, copy, publish, sell or resell the product to others or use the product in any other way that may violate the copyright of Lou Noire.

Get 10% off your first purchase. Add the code "LOUNOIRE10" in checkout.

X